Breaking bad or difficult news in healthcare settings is challenging. What is the best way to tell someone they have cancer? How do you find words to say their treatment hasn’t worked? When I first…
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As a clinical psychologist by background, starting out in patient safety research was a learning curve for me. Suddenly the outcomes being discussed weren’t mental health symptoms, they were avoidable patient deaths, medication errors and…
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A previous post looked at the negative impact of staff burnout on patient care. But how can we tackle this problem? In this post I will consider the evidence for the effectiveness of interventions for…
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Between January 2005 and March 2009, hundreds of patients died due to poor care at Stafford Hospitala. The public enquiry into what had happened at the hospital was launched in November 2010. I was living…
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It was an article that started life as a conversation. We sat around a table in March 2016, discussing mental healthcare staff wellbeing. Someone pointed out the increase in burnout they had seen in mental…
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